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Ofte stillede spørgsmål
Kom i gang med IntelliCharge:IntelliCharge fordeleIntelliCharge funktionerHvordan IntelliCharge fungererKom godt i gang med IntelliChargeService Availability & Compatibility & IntegrationData sikkerhed & privacyTeknisk SupportDistributører & InstallatørerPriser & licenser
1. Is support available?
Yes, IntelliCharge.AI provides support through a team of dedicated Danish specialists who are ready to offer assistance and guidance regarding the software part of the service.
2. How do I report a bug or technical issue?
You can contact us via email at info@intellicharge.ai.(mailto:info@intellicharge.ai) Should you need urgent help, contact us via phone call at +45 26 25 82 22.
3. Who is responsible for any issues with IntelliCharge.AI?
IntelliCharge.AI is an optional service provided by AIPOWER, and the inverter manufacturer is therefore not responsible for any challenges that may arise in connection with the use of IntelliCharge.AI.
4. What happens if the inverter malfunctions during the warranty period and needs replacement?
In the event that the inverter needs to be replaced within the warranty period, the 10 year licence will continue to be valid for the new inverter. Both the start and end dates of the subscription are based on the purchase date of the original inverter.
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